- Re: SharePoint Online Sites not showing up in Office 365 desktop apps when saving files I confirm. About 100 out of 230 users in our tenant aren't seeing the list of recently used SharePoint sites in their desktop apps.
- You'll use your Microsoft account for everything you do with Microsoft 365 or Office. If you use a Microsoft service like Outlook.com, OneDrive, Xbox Live, or Skype, you already have an account.
-->If you're using Outlook to access your Office 365 email account or another Exchange-based email account, and you're having problems, we want to get you back to sending and receiving email as quickly as possible.
Microsoft 365 is a collection of apps but it’s not the same Office suite that Microsoft sold a few years ago. The current Microsoft 365 has lots of different online services and features integrated into it. It’s gone from simple desktop file editing to a collaborative tool that can create and edit files, and share them. Microsoft 365 admin.
Note
If you're looking for help with Outlook.com, check out Help for Outlook.com. > If you're looking for help with Outlook for Mac, check out Outlook 2016 for Mac Help.
Let us fix your Outlook connection problems for you
We can diagnose and fix several common Outlook connectivity issues for you. If our automated tool can't fix your issue, or you'd like to fix it yourself, see the next section.
| Let us fix your issue Support and Recovery Assistant for Office 365 | Need more help? Contact support for business products - Admin Help. |
Fix software update and profile issues
Out-of-date software and corrupted Outlook profiles are two of the most common issues that can prevent you from sending and receiving email. If you're an admin with multiple users reporting problems, you also should check for service issues with Office 365.
365 Online Email
Common Outlook fixes
T-online Konto Outlook 365 Einrichten
| Run Windows Update | If your Outlook client software or Windows operating system software is out of date, you might have problems sending and receiving email. For Windows Update instructions, see Windows Update: FAQ |
| Repair your Outlook profile | An Outlook profile is a set of configuration information that includes your user name, password, and file storage location. To repair your Outlook profile, see Fix your Outlook email connection by repairing your profile. |
| Check for service issues | Admin only: If more than one person in your organization is experiencing email problems in Office 365, it could be due to a problem with the service. Go to the Office 365 service health dashboard page (admin sign in required), and check the status of the services under Exchange Online. |
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